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Getting Started

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You’ve ordered a managed Docmost from server.camp — congratulations! Docmost is a modern, collaborative wiki for your organisation: knowledge, guides, project documentation and onboarding content in one central place — structured, searchable and accessible to your whole team. This guide is aimed at freelancers, associations and small to medium-sized businesses who want to stop hiding knowledge in people’s heads, emails and scattered files.

Why a collaborative wiki?

In small teams and SMEs, valuable knowledge often lives in individual people’s heads: How do we put together a quote? Who is the contact at supplier X? How does onboarding work? When that person is unavailable or leaves the company, the knowledge becomes hard to access.

Docmost makes internal knowledge explicit and searchable — and thanks to the real-time editor, you can maintain content together instead of passing files back and forth.

Typical use cases:

  • Team wiki — the central reference for your team
  • Project documentation — decisions, tasks, architecture and lessons learned
  • Internal knowledge base — processes, policies and guides
  • Onboarding — everything new team members need at a glance
  • Manuals — product, service or operations handbooks

Signing in: your account is already set up

As soon as your Docmost instance is provisioned, we automatically create your workspace and your administrator account. We use the email address you provided when ordering, and the name is initially set to “Admin”.

After ordering, you’ll receive an email with the link to your instance and your login details. You can log in straight away — no additional setup step is required.

Keep your credentials safe
Store your credentials in a password manager and change your password after the first login. You can update your own name and personal settings at any time in your profile.

Core concept: spaces and pages

Docmost organises content on two levels:

  • Spaces — the large containers for related content, e.g. one space per department, project or topic.
  • Pages — the actual content within a space. Pages can be nested as deeply as you like, creating a clear hierarchy.

A simple example:

📁 Space: General
   📄 Welcome
   📄 Contacts
   📄 Key tools

📁 Space: Onboarding
   📄 First day
   📄 Access & equipment

📁 Space: Projects
   📁 Website relaunch
      📄 Goals & scope
      📄 Architecture
      📄 Task list
A note on planning your structure
Before you start, think about the main spaces your wiki should have. A few clearly named spaces are easier to maintain than many. Start simple and add spaces and pages as you need them.

Customising your workspace

Before your team gets started, it’s worth tailoring the workspace to your organisation. You’ll find this under Settings → Workspace:

  • Change the name — give your workspace a meaningful name (e.g. your company or team name).
  • Upload a logo — add your own logo so the wiki feels familiar.

Creating your first space and page

  1. Create a new space from the spaces overview and give it a name.
  2. Create a new page within the space and give it a title.
  3. Write your content directly in the editor — you can nest further pages as sub-pages.

The editor: write together in real time

Docmost comes with a modern rich-text editor in which multiple people can work on the same page at the same time — changes appear live for everyone involved. The following features are available:

  • Formatting — headings, lists, emphasis and more
  • Tables — for structured information
  • Callouts — highlight what’s important
  • Embedded content — embed external content directly in a page
  • Diagrams — create diagrams and sketches right inside a page, with support for draw.io, Excalidraw and Mermaid
  • Comments — discussions exactly where they belong
  • @-mentions — notify specific team members
  • Page history — view earlier versions of a page and see what changed
Comments instead of email
Use comments and @-mentions to coordinate directly on the page. That keeps the discussion next to the content — not in a separate email thread that no one can find later.

Inviting your team and securing spaces

To let your team collaborate, invite members and decide who can access which spaces.

Inviting members (under Settings → Members):

  1. Invite people by email or create an invite link.
  2. Assign each person a workspace-level role that defines their basic rights in the workspace.

Space permissions:

Each space can have its own permissions. This controls who has access to a particular space. For example, you can make one space visible only to management while other spaces are open to the whole team.

Structure first, then invitations
It’s worth roughly setting up your spaces and thinking through permissions before inviting the whole team. That way, new members land in a tidy environment from the start.

Docmost searches the content of all your pages with full-text search — and this is already available in the free Community Edition. It lets you find content across your entire workspace.

Advanced search with a Business licence
Beyond the page full-text search, the paid Business Edition adds an advanced search (Typesense search index), search inside file attachments (e.g. PDF and DOCX), and an AI-powered search. If you’re interested in these, get in touch with our support team.

Some Docmost features are reserved for the paid editions and are not included in the Community Edition:

  • Single Sign-On (SSO) — sign in via a central identity provider (SAML 2.0, OIDC, LDAP) — from the Business Edition
  • AI features — including AI-powered search and an assistant — from the Business Edition
  • Advanced search — Typesense search index, including search inside file attachments (PDF, DOCX) — from the Business Edition
  • SCIM — automated user provisioning and synchronization — from the Enterprise Edition
Interested in these features?
If you’d like to use one of these features, just get in touch — we’re happy to advise you on the options and the right Docmost licence. For SSO we recommend Authentik, which we also offer as a managed service.

PDF export

At server.camp, PDF export is included from the Business tariff upwards. It is optional and can be enabled in your customer dashboard.

Still have questions?

If you need help setting up your structure, spaces or permissions, you can reach us any time at support@server.camp or via server.camp/support. We’re happy to help!

You’ll also find detailed technical documentation in the official Docmost documentation. For frequently asked questions, see our Docmost product page.

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